Accessible Passenger Drop-Off/Pick-Up Zone

In front of the main lobby doors of the Keith-Albee Performing Arts Center is a passenger drop-off/pick-up zone. All patrons are welcome to utilize this space. The area is very limited so there is not permanent street parking in this area. There is a wheelchair-friendly sidewalk entrance entrance, and there are space and chairs available inside the lobby for patrons waiting on party members for entry into the theatre.

Accessible Parking

There are different locations for parking around the venue but there is no direct parking for the venue.

• There is accessible metered parking around the theatre.
• There is a metered parking lot located on 4th Avenue between 10th Street and 11th Street. There are accessible spaces available.
• There are three public parking garages located around the theatre. All garages are accessible and include elevator access. Access to the theatre via sidewalks is accessible and provided by the City of Huntington.
• Garages are located on 3rd Avenue between 9th Street and 10th Street. (This is on the Avenue over from the theatre.)
• Another garage is located on 3rd Avenue between 8th Street and 7th Street.

Accessible Entrances

The main entrance to the theatre is stairs free. There is only one main entrance to the Keith-Albee Performing Arts Center and that is located on 4th Avenue. All emergency exits on the orchestra level are accessible by all patrons and are accessible. Patrons will be directed to those exits in case of emergency. It is important to note that there is no elevator inside the theatre to reach the mezzanine or balcony seating.

Patrons with Service Animals

If you or someone in your party plans to attend an event with a service animal, please notify box office personnel when purchasing your tickets so that we may make every effort to arrange for seats that can accommodate you and your service animal. Service animals are generally dogs that are individually trained to perform tasks for people with disabilities, including physical, sensory, psychiatric, intellectual or mental disabilities.

Service animals may perform tasks such as guiding people who are blind, alerting people who are deaf, pulling wheelchairs, alerting and protecting a person who is having a seizure, or helping persons with psychiatric and neurological disabilities by preventing or interrupting impulsive or destructive behaviors.

Accessible Seating

Wheelchair-accessible and semi-ambulatory seating are available in the theatre. Please refer to the seating chart for specific accessible seating locations.

When purchasing tickets, kindly identify yourself as a guest requiring accessible seating. One (1) companion or escort may accompany each guest into designated accessible seating areas.

Guests must be 21 years if age or older to purchase and/or consume alcoholic beverages. Valid ID is required.

Please arrive early and travel light, as you will be subject to metal detector screening, visual inspection, and a bag inspection upon entry. Only clear bags no larger than 12″ x 12″ x 6″ will be permitted.

If you have any questions, please call the Keith-Albee at [email protected].

PROHIBITED ITEMS

• Illegal drugs or substances
• Tobacco products are prohibited. Including vapes and e-cigarettes
• Outside food or drink
• Coolers, cans, or bottles (plastic or glass)
• Weapons: Knives, firearms, pepper spray
• Wallet chains, sharps, spiked jewelry
• Selfie sticks, GoPros, tripods, video/audio recorders, and drones
• Noise-making devices, airhorns, fireworks, inflatable objects, laser pointers
• Blankets, signs, banners, flags, umbrellas (small collapsible umbrellas prohibited)

This list is in no way exhaustive, and other items may be prohibited at the sole discretion of the Keith-Albee Performing Arts Center.

Exceptions can be made for guests with food allergies, along with diaper bags and bags for medical purposes.

If any prohibited items are revealed during a search, the patron(s) will be permitted to return to their vehicle with the item(s), or they can dispose of the item(s) except contraband. All and any contraband will be confiscated. The arena will not store any personal belongings or items of any type.

All concessions are cashless and available on the first and second floors. We also accept mobile payment methods.

For donations and sponsorship information, please contact Terry Deppner Hardin, Director of Development, at [email protected] or (304) 617-4285.

There is currently no elevator to the Balcony of the Keith-Albee Performing Arts Center. There are two sets of stairs to gain access to those seats. Seats are available on the Orchestra Level for those with disabilities or injuries.

If you have misplaced something at the Keith-Albee Performing Arts Center, please email [email protected] and [email protected]

There are different locations for parking around the venue, but there is no direct parking for the venue.

• There is accessible meter parking around the theatre.
• There is a metered parking lot located on 4th Avenue between 10th Street and 11th Street. There are accessible spaces available.
• There are three public parking garages located around the theatre. All garages are accessible and include elevator access. Access to the theatre via sidewalks is accessible and provided by the City of Huntington.
• Garages are located on 3rd Avenue between 9th Street and 10th Street. This is on the Avenue over from the theatre.
• Garage is also located on 3rd Avenue between 8th Street and 7th Street.

There are three locations for restrooms at the Keith-Albee Performing Arts Center.

On the Orchestra Level

• There are Men’s and Women’s Lounges located on the Orchestra Level (floor) of the Keith-Albee Performing Arts Center. There are stairs to gain access to each of those restrooms.
• There is also a Family/ADA compliant restroom located on the Orchestra Level on the left hand side of the theatre.

On the Mezzanine (Balcony)

• There are Men’s and Women’s restrooms located on the Mezzanine of the Keith-Albee Performing Arts Center.

To order tickets to any of our events through www.etix.com. We do not offer a venue box office at this time.

For additional questions, you can also visit https://support.etix.com for support on previously placed orders.